“Achieving and Insuring Positive Patient Communication
for Medical and Support Staff” (PPC)*
PPC is a program designed to specifically target the patient satisfaction experience that the HCAHPS survey queries.
PPC Maximizes HCAHPS Tax Credits!
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‘PPC’ teaches hospital personnel to recognize, appreciate and communicate with patients in ways that address each patient’s personal communication style and needs using PRI’s patented process: Identity Mapping.TM
For more information go to: www.Workshops4Hospitals.comDo you want the highest patient satisfaction survey scores? Go to: www.PatientSatisfactionWorkshops.com |
*Personality Resources International (PRI) All rights reserved 2011″